Warranty

FWM Dock Warranty Details

At FWM Docks, we stand behind our top-quality products, manufactured since 1975 at our cutting-edge facility in New Hampshire. Here are some of the warranty terms for our frames and decking surfaces:

• FWM Docks Frames: 15 Years
• Aluminum Decking: 10 Years
• ThruFlow Decking: 12 Years
• EON Marine Decking: 25 Years
• Genovations Decking: Limited lifetime warranty
• Azek Decking: Limited lifetime warranty

EZ Dock Limited Warranties

Flotation (8 Years) – Flotation products and components (such as modular docks units, PWC ports and float tanks, side extensions and entry extensions) are warranted against cracks, breakage, leaks and ultraviolet deterioration caused by defects in material and manufacturing workmanship for a period of eight (8) years from the date of purchase.

Hardware and Accessories (1 Year) – Hardware and accessories are warranted against defects in material and manufacturing workmanship for a period of one (1) year from the date of purchase.

These Limited Warranties specifically do not cover damages to EZ Dock products caused by: improper installation; use inconsistent with EZ Dock’s instructions and product specifications; vandalism; severe weather and natural disaster; impact by watercraft, ice, falling trees, floating debris and other foreign objects; animals or aquatic life; unauthorized product modification and attachment; and improper repair.

In order to ensure proper warranty coverage, Buyer should activate these Limited Warranties by properly registering the purchase of EZ Dock products within thirty (30) days of the date of purchase via the Registration Card provided in EZ Dock’s Owners Manual, or by registering online at www.ez-dock.com.

If an EZ Dock product fails under normal use and within the applicable warranty period, Buyer must submit a written claim to EZ Dock at 878 East Highway 60; Monett, MO 65708. Claims must identify the failed product(s), describe the claimed defect(s) and include copies of dated proofs of purchase/receipts from an authorized EZ Dock reseller.

Upon receiving sufficient proof of covered product failure, EZ Dock will, in its sole discretion, either repair or replace failed products within a reasonable time after notice, and ship, at Buyer’s expense, repaired and/or replacement products to the site. “Repair” may be limited to providing a repair kit to Buyer. Costs related to the removal of failed products and the installation of repaired and/or replaced products shall be at Buyer’s expense.

Warranties periods begin on the date of purchase from an authorized EZ Dock reseller. Repaired and replacement products are warranted only for the balance of the original limited warranty period. These limited warranties extend only to the original Buyer of products from an authorized EZ Dock reseller (“Original Purchaser”). Warranties are not transferable to anyone who subsequently purchases products from the Original Purchaser, or to any subsequent purchaser.

Buyer, by acceptance and use of these limited warranties, waives any rights he or she would otherwise have to claim or assert that these limited warranties fail of their essential purposes. Buyer agrees that venue for any court action to enforce these limited warranties shall be in Barry or Greene Counties in the State of Missouri.